Privacy Policy
Who we are
HambaNow is a division of Paradise Road Travel. Privacy enquiries: rian@paradiseroadtravel.co.za, tel 087 351 5490, First Floor, Kildare Center, Newlands, Cape Town.
Information we collect
- Website search inputs such as route, dates, travelling party and budget.
- Technical request, device and security logs.
- If you separately make a booking or enquiry: contact details and passenger information needed to provide the service.
- Essential session and authentication cookies and similar browser storage.
AI assistant
The website AI assistant uses AI service providers to process what you type into it.
Claude connector
The HambaNow connector for Claude offers only read-only travel searches and guides. It does not require payment or passport details, and it cannot book or charge. Relevant search inputs are sent to HambaNow and to travel-data and supplier services to answer your request. Anthropic handles your Claude conversation and account under its own policy: https://www.anthropic.com/legal/privacy. See Use HambaNow in Claude.
Payments
Payments made on our website are securely handled by Peach Payments. The Claude connector cannot take payments.
How we use information
To provide and support our services, keep them secure, and meet legal obligations.
Sharing
We share information as necessary with travel suppliers and with hosting, authentication, email, payment and AI service providers. Processing may occur across borders, under applicable safeguards.
Retention
We keep information only as long as needed for the service, security and our legal obligations.
Your rights
Where applicable, you may ask to access, correct or delete your information, object to its processing, or withdraw consent. We may need to verify your identity, and some information must be retained by law. You may complain to the South African Information Regulator.
Changes
We may update this policy and will change the effective date above when we do.